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Report an IT Incident

To report abuse of Sacramento State's information technology resources, please fill out and submit the online incident report form. If you are reporting inappropriate or objectionable email, or SPAM email, please forward the email to abuse@csus.edu, and include the full headers of the email with your report. If you wish to report fraudulent or dishonest activity on the part of University employees, officers, or business contacts email to abuse@csus.edu.

An IT incident is loosely defined as follows:

• Violates the law
• Constitutes harassment
• Violates regulatory requirements
• Violates Sac State policy
• Compromises University data, or that of any person
• Involves the unexpected disruption of University services

Examples of IT Incidents include:

• Accessing your computer or your data without permission or authority
• Hacking a University system
• Using University IT resources to hack into any non-University computer system
• Using University IT resources to harass or threaten someone
• Violating state or federal regulations with University IT resources
• Finding print outs with level 1 data in an unprotected area

If you feel threatened or are being harassed on campus please call 911 or extension 86889.

IT Incident Report

First Name:
Last Name:
Email Address:
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Building/Room No.:
Your SacLink ID
Primary phone number:
What issue are you reporting: Please select an option Suspected system compromised Concerns about data storage Email abuse Suspicious files Suspected data leak / theft

Additional instructions on the issue you are reporting:

Standard response to most reported incidents is 2 hours. If you need the incident to be handled before the 2 hour time frame please initial the following box and ISO will contact you concerning the issue. Initials: